IN CASE OF EMERGENCY – CALL 999
Fire, Police, Ambulance, Coastguard
Mountain Rescue, Cave Rescue
Serious medical emergency (life-threatening injuries, cardiac arrest, stroke, etc.)
If you are unable to speak, dial 999 and press 55 (Silent Solution) to alert police.
NON-EMERGENCY CONTACTS
Medical Assistance
NHS 111 (24/7 non-emergency medical advice) – Dial 111 or visit 111.nhs.uk
Your GP – Contact your local surgery during opening hours.
Walk-in Centres – Find your nearest urgent care centre online at nhs.uk.
Pharmacy Advice – Pharmacists can offer medical advice for minor ailments.
Mental Health Support
Samaritans (24/7 confidential emotional support) – Call 116 123 or visit samaritans.org
Shout (24/7 text support for mental health) – Text SHOUT to 85258
Mind (Mental health charity) – Call 0300 123 3393 or visit mind.org.uk
CALM (Campaign Against Living Miserably) – Call 0800 58 58 58 (5 PM–midnight) or visit thecalmzone.net
Stay Safe – Know When to Call!
999 – Life-threatening emergencies
111 – Urgent but not life-threatening medical issues
101 – Non-emergency police matters
Local Council – Social services, homelessness, safeguarding concerns
For more advice, visit www.nhs.uk or www.gov.uk.
Thank you to the production team at https://www.youtube.com/@mandatorytraininguk
Other Cotacts
Police & Crime Reporting
Non-emergency police (UK-wide) – Call 101
Crimestoppers (Report crime anonymously) – Call 0800 555 111 or visit crimestoppers-uk.org
Urgent Social Services & Domestic Abuse
National Domestic Abuse Helpline (24/7) – Call 0808 2000 247 or visit nationaldahelpline.org.uk
Childline (Support for children) – Call 0800 1111 or visit childline.org.uk
NSPCC (Report child abuse) – Call 0808 800 5000 or visit nspcc.org.uk
Adult Social Care – Contact your local council via gov.uk/find-local-council
Poisoning & Substance Misuse Support
NHS Poison Information – Call 111
FRANK (Drug Advice) – Call 0300 123 6600, text 82111, or visit talktofrank.com
Alcoholics Anonymous (AA) – Call 0800 9177 650 or visit alcoholics-anonymous.org.uk
Roadside Assistance
Highway Emergency – Call 999 for immediate danger or accidents.
National Highways (Motorway Incidents) – Call 0300 123 5000 or visit nationalhighways.co.uk
Breakdown Services:
AA – Call 0800 88 77 66
RAC – Call 0333 2000 999
Green Flag – Call 0800 400 600